Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes … [Read more...] about Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
That’s How It Was by Hazel Pacheco
That's How It Was by Hazel Pacheco Best described as slyly funny and heart-warming, That’s How It Was: Operation Finders Keepers is uniquely written in letter format. Written from a ten-year-old boy's perspective, Randy Ray’s letters prove to be captured moments in time just waiting to be … [Read more...] about That’s How It Was by Hazel Pacheco
Ten Threads by Richard R Becker
Ten Threads by Richard R Becker Ten Threads is a brisk 125-page, 10-story companion to the bestselling, award-winning collection 50 States. Published as a Kindle exclusive, it can be read as a stand-alone anthology or as a continuation of stories found in 50 States. Specifically, this … [Read more...] about Ten Threads by Richard R Becker
SMART Objective Setting for Managers by Irial O'Farrell
SMART Objective Setting for Managers by Irial O'Farrell Looking to make sense of objective setting, strategic goals, employee development, team competency and SMART? Then SMART Objective Setting for Managers is the book for you. Written by a manager for a manager, this book makes sense … [Read more...] about SMART Objective Setting for Managers by Irial O'Farrell
Walk the Plank by Marilyn Barr
Walk the Plank by Marilyn Barr Branko learns he will be sold into slavery when they dock in Charles Town, so he doesn’t hesitate to jump ship onto a neighboring sloop in the harbor. This boat will weigh anchor with him at the helm–once he decides what to do with the lady chained in the cargo hold … [Read more...] about Walk the Plank by Marilyn Barr
Almost Destroyed by Lakisha Johnson
Almost Destroyed by Lakisha Johnson Ava Gentry met Andre, thirteen years ago, when he was the officer who responded the night she was attacked. Years later, he's still treating her like that scared and broken girl with no self-esteem in need of saving. Every chance he gets, he tries to destroy … [Read more...] about Almost Destroyed by Lakisha Johnson
Under an Azure Sky by Wil Chan
Under an Azure Sky by Wil Chan They call me…Hero…Mercenary…Dragon Slayer. But that wasn’t always the case. There was a time when I thought that dragons were beautiful... During my childhood, I believed that I was friends with a dragon, except the dragon never knew of this friendship. Days … [Read more...] about Under an Azure Sky by Wil Chan
Wishless by Sibylla Nash
In this fairytale world, not everything is sugary and sweet... Max, a young fairy godmother, fresh out of training, is in over her head. She has to grant the one true wish of a girl who seems to have everything. If not, Max may be stuck in the human realm forever! Oh, and her own realm might be … [Read more...] about Wishless by Sibylla Nash
Dreamcatcher by Marilyn Barr
Dreamcatcher by Marilyn Barr When tattoo artist, Gretchen O’Malley steps into the world of spiritual healing to banish the nightmare which haunts her, she crosses time and space to search for inner peace. When a spiritual journey with an eccentric Shamanic Practitioner reveals her nightmare is a … [Read more...] about Dreamcatcher by Marilyn Barr
L. Ron Hubbard Presents Writers of the Future Vol 38 by Multiple Authors
L. Ron Hubbard Presents Writers of the Future Vol 38 by Multiple Authors L. Ron Hubbard, Frank Herbert, David Farland, Brian Herbert, Kevin J. Anderson, Diane Dillon, and 12 winners: Azure Arther, Desmond Astaire, J. A. Becker, Lazarus Black, Z. T. Bright, John Coming, Em Dupre, N. V. Haskell, … [Read more...] about L. Ron Hubbard Presents Writers of the Future Vol 38 by Multiple Authors